Effective Date: 9/1/2024
Remote IT Support Services (“we,” “our,” “us”) operates the website https://www.remoteitsupportservices.net/ (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect personal information from you when you visit our Site, fill out a form, request services, or engage with us in other ways. The types of personal information we collect may include, but are not limited to:
- Name
- Email address
- Phone number
- Company name
- Service request details
- IP address
- Any other information you voluntarily provide
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services
- To communicate with you regarding your service requests and inquiries
- To improve our website and services
- To send promotional materials or other communications, with your consent
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us track your interactions with our website, analyze site usage, and improve our services. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our Site.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With third-party service providers who assist us in operating our Site or delivering services
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or the rights, property, or safety of others
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the security of your information transmitted to our Site. You provide information at your own risk.
6. Your Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of receiving promotional communications from us
- Disable cookies through your browser settings
To exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of third-party websites before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed of how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Remote IT Support Services
(904) 335-8446